210 ratings and 66 comments received in the last 90 days.

11 July 2022

Very helpful extremely happy

05 July 2022

Ian's service is much appreciated. he has been very helpful, caring and considerate. A sales man like himself is what every company needs!

03 July 2022

Communication was excellent and we knew exactly what was happening at every stage.

02 July 2022

Understand that the delay between ordering and delivery was exceptional, but was kept informed and given the option to cancel if we wished to do so, a truly five star sevice

28 June 2022

I got a very personal and 5 star treatment from BMW Park Lane.

28 June 2022

Treated well and given lots of information. Very friendly

27 June 2022

very easy and proffesional help

21 June 2022

Customer service was fantastic

14 June 2022

Ian Podmore kept me in the loop and ensured I was prepared for the car handover. He informed me via telephone of all the documents I need to bring. His communication, care and friendly professional manner is the best I've ever experienced!

10 June 2022

Team were extremely helpful, knowledgeable and the collection handover experience was superb.

16 July 2022

Excellent services!!! From outside to inside. Thank you Abby for your excellent services

12 July 2022

Brilliant customer service rep. Really impressed!

07 July 2022

Easy booking and car was ready when I requested

06 July 2022

I had an issue with my tyre pressure sensor. It was fixed and explained why the issue was occurring.

04 July 2022

very accommodating with sending a technician out and a courtesy car quickly

02 July 2022


01 July 2022

I cannot fault the service from the moment I enter the car park to the reception and to dealing with Chris. It feels like the staff really care about their customers and we appreciate this greatly. I would not go to another outlet.

29 June 2022

Great service

28 June 2022

Grant was brilliant, I found booking the service somewhat tedious. Grant changed the whole service experience.

23 June 2022

Extremely well organised and knowledgable team with great can do attitude

Contact us